350 arbeitsbeziehungen arbitration australia california cases casestudies civilservice civilservicereform collectivebargaining collectivelaboragreements employeerights etc europeanunioncountries financialcrises germany(west) governmentemployees governmentemployeeunions governmentpolicy governmentproductivity greatbritain humancapital industrial industrialarbitration industrialrelations israel laborlawsandlegislation laborpolicy laborunionmembers laborunions lawandlegislation laws legalstatus localofficialsandemployees management officialsandemployees ontario organizationaleffectiveness personnelmanagement publicadministration québec(province) spain states strikesandlockouts unitedstates öffentlichersektor