access administration andevaluation anthropology attitudetohealth aufsatzsammlung biologicalsciences clinicalcompetence clinicalprotocols competency-basededucation competentie(psychologie) comprehensivehealthcare congresses consumerbehavior costcontrol costeffectiveness costof customerrelations customerservices deliveryofhealthcare disciplinesandoccupations economicconditions economics education educationalmeasurement employeeperformanceappraisal gezondheidszorg greatbritain health healthcareevaluationmechanisms healthcarequality healthoccupations healthservicesadministration healthsystems hulpverleners kwaliteitszorg management medical medicalcare medicalpersonnel medicalprofessionalpractice medicalprotocols medicine medizinischeversorgung methods organization organizationaleffectiveness organizationalefficiency organizationalobjectives organizationandadministration patientacceptanceofhealthcare patientcaremanagement patientsatisfaction practicemanagement primaryhealthcare professionalcompetence programevaluation publicrelations qualityassurance qualitycontrol qualityofhealthcare qualitätssicherung reimbursement services sociologyandsocialphenomena standards statisticalmethods unitedstates