accesscontrol cellphoneservicesindustry competition computerengineers consumerprotection corruptpractices costs counterculture deregulation electronics employees evaluation falsepersonation fraud governmentpolicy history historyamericantelephoneandtelegraphcompany historyat laborunions mergers newyork(state) newyorkmetropolitanarea prevention privacy privatization publicservicecommissions publicutilities recordsandcorrespondence reorganization rightof securitymeasures t(firm) telecommunication telecommunicationpolicy telecommunicationsystems telephone telephonecramming telephoneoperators telephonesystems unitedstates wages wirelesscommunicationsystems womenlaborunionmembers