2009b-246 automation automatisation bibliographical bibliography bibliothèques cataloging catalogs cataloguesdebibliothèquesenligne cataloguesdebibliothèquesetusagers computerusertraining congresses databasesastopic databasesearching dataprocessing disciplines end-usercomputing etc exercises fee-basedlibraryservices geneeskunde general handbooks informationliteracy informationretrieval informationretrievalservices informationscience informationstorage informationstorageandretrieval informationstorageandretrievalsystems informationsystems internetsearching languagearts libraries librariesandstudents library librarycatalogsandusers literatuuronderzoek manuals medical medicallibraries medicine methodology methods médecine oclc onlinecatalogs onlinedataprocessing onlinelibrarycatalogs onlinesystems problems publichealth publichealthadministration publichealthlibraries publicservices(libraries) recherchedel'information recherchedocumentaireautomatisée referenceservices reportwriting research santépublique searching studyandteaching(higher) subjectaccess subjectcataloging systèmesd'information utilisateurs