artificialintelligence casereports computerliteracy computers computerscience conceptionparticipative(conceptiondesystèmes) dataprocessing decisionmaking decisionsupporttechniques deliveryofhealthcare ergonomics ergonomie general hardware human-computerinteraction human-machinesystems humanengineering informationmodeling informationtechnology informatique ingénieriedessystèmes machinetheory mathematicalmodels medicalcare medicalinformatics medicalinformaticsapplications medicine modèlesmathématiques médecine prestationdesoins prisededécision qualityofhealthcare reference systemsengineering taskperformanceandanalysis user-centeredsystemdesign