2008l-065 305 administration aggression aggressiveness casestudies childwelfare clinicalcompetence counseling crimevictims cross-culturalcounseling culturaldiversity culturalpluralism deliveryofhealthcare education emigrantsandimmigrants emigrationandimmigration ethnicgroups ethnology ethnopsychology geriatricnursing healthcommunication healthservicesadministration helpingbehavior hospital-patientrelations hospitalcare interculturalcommunication internationality interview interviewinginmentalhealth interviewinginpsychiatry leadership long-termcare long-termcarefacilities management medicalcare mentors methods nursing nursingcare nursingmethodologyresearch nursingservices nursingtheory offensesagainsttheperson organization organizationalcasestudies organizationalchange organizationalinnovation patientcareteam patientsatisfaction physicaltherapyspecialty professional-patientrelations psychological psychologicalaspects psychology psychotherapy socialwork transculturalmedicalcare transculturalnursing unitedstates wy107g146c2008